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7 Common Questions With Website Migration

2 iMacs With Keyboard and Phones on Desk

Every time you change hosting providers, you are met with many complications. At Spearhead, we are here for you, ready to make this process a lot easier – we’ll perform everything for you and will move all your website files, MySQL databases and emails.

Below are some of the most common questions we’re asked when a client migrates their website to our web hosting platform.

1. What exactly does website migration mean and what does it entail?

The website migration service that our company is offering is free of cost (to a certain extent). We will transfer your website(s) to our first-rate cloud hosting platform without you needing to do anything. We know from experience that switching hosting providers can lead to lost data and undesired downtime. That is the reason why we will do all that for you at no cost! We have skilled administrators whose chief task is to ensure that your site functions exactly as it did on your old hosting platform. The administrators are experts in transferring custom-made sites, as well as sites that are based on famous scripts such as WordPress and Joomla™.

2. How long will it take for my website to be moved to your platform?

While we can’t give you a precise time window, because there are a lot of variables, including the physical size of the web files and databases, the location of the current host’s server, the complexity of your site and the current workload of our website migration department, etc., we will try our very best to migrate your website within 48 hours, and in some cases – within 24 hours (if the website content is not very large).

3. What data will I need to provide to your website migration department?

We do not need any personal info. We will need, however, the login information for your present hosting account and the name of the website that you want to migrate.

4. My current web hosting account has delicate data inside. How can I trust you?

Customer privacy is indeed one of our fundamental concerns – for this reason, both our payment transaction page and our control panel login page are protected with enterprise-grade SSLs. We employ security measures, which include, but are not limited to: physical, electronic and administrative methods to protect the info that we obtain online. And we’ve got a very detailed and rigorous privacy policy, which specifies the types of information that we collect.

5. What about downtime? Will my website be unavailable?

Your website will continue to work just like it did before with your former web hosting provider. After we are through with the transfer, your site will be configured to work on our hosting platform and we will alert you to preview it. If everything is working correctly, all you will have to do is change the NS records associated with your domain. Your website will be migrated to us with no downtime.

6. Will my current hosting provider know that I’m leaving them?

While we move your content, your hosting provider will not be aware of the transfer at all. We will not get in touch with them in any way.

7. Which web hosting providers can you migrate website content from?

We support all conventional Linux-powered hosting platforms. We don’t support Windows-based web hosting platforms, because we do not provide Windows web hosting services ourselves. In addition, we don’t support proprietary website building and administration user interfaces such as Squarespace, Shopify, Webflow, Duda, Cargo, Wix, Weebly, Strikingly, etc.

Migrate your website to the Spearhead web hosting platform

Spearhead has a team of web developers and website migration specialists that are ready to ensure a smooth migration from your old web host to our web hosting platform. Contact us to get started.